For the most current version of this information, see http://go.microsoft.com/fwlink/?LinkId=141038.

The Remote Desktop Web Access (RD Web Access) Web site enables you to use a web browser to access RemoteApp and Desktop Connections.

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What is RemoteApp and Desktop Connection?

RemoteApp and Desktop Connection gives you a customized view of RemoteApp programs and virtual desktops that have been made available to you by your network administrator.

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What is RemoteApp?

Using RemoteApp, you can access programs on a remote computer through Remote Desktop Services. Although the programs are running on a remote computer, RemoteApp programs behave as if they are running on your local computer. For example, a RemoteApp program has its own entry in the taskbar, and you can resize, minimize, or maximize the program window.

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Starting a RemoteApp program

To start a RemoteApp program or Remote Desktop session, click the program icon in RD Web Access. When you're prompted for user credentials, log on with your network user name and password.

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What is the Remote Desktop tab?

The Remote Desktop tab allows you to connect from the RD Web Access website to any desktop that is configured to accept Remote Desktop connections.

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Public vs. private computer settings

If you connect to the RD Web Access site from a public computer, such as a kiosk computer in a public establishment, or from a computer that you share with other users, click This is a public or shared computer. You will need to provide both your user name and password each time you sign in to the RD Web Access website.

If you're using a work computer assigned to you, that you don't share with other people, click This is a private computer. Your user name will be remembered, so you'll only have to provide your password each time you sign in to the RD Web Access website.

To protect against unauthorized access, RD Web Access sessions automatically end after a period of inactivity. If your RD Web Access session ends, you'll need to sign in again. The amount of time before a session ends is determined by your administrator.

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Computer requirements

To use RD Web Access, your computer must be running at least Internet Explorer 6.0 and a version of Remote Desktop Connection (RDC) that supports at least Remote Desktop Protocol (RDP) 6.1.

To determine the RDP version that RDC supports, start Remote Desktop Connection, click the icon in the upper-left corner of the Remote Desktop Connection dialog box, and then click About. The RDP version that RDC supports is listed in the About Remote Desktop Connection dialog box.

RDC 6.1 supports Remote Desktop Protocol 6.1. RDC 6.1 is included with the following operating systems:

The version of RDC in Windows 7 and Windows Server 2008 R2 supports RDP 7.0.

Additionally, the Remote Desktop Services ActiveX Client control must be enabled. The ActiveX control is included with RDC 6.1 and the version of RDC in Windows 7 and Windows Server 2008 R2.

The version of RDC that you're using determines which features of RD Web Access are available to you.

For more information about client requirements for using RD Web Access, see http://go.microsoft.com/fwlink/?LinkId=142240.

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I am prompted to run the Remote Desktop Services ActiveX Client control. How can I do that?

If you're prompted to run the Remote Desktop Services ActiveX Client control when you access RD Web Access, do either of the following, depending on your operating system:

If the Internet Explorer Information bar doesn't appear, you can enable the ActiveX control by using the Manage Add-ons tool on the Tools menu of Internet Explorer.

If your computer meets all of the client requirements but you do not see any programs listed, contact your network administrator or the webmaster of the website.

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